Regional Offices
Southern California
Meet our Regional Team
ConAm has been a leader in the Southern California multifamily real estate market for more than three decades. Based in San Diego, California, the Southern California regional office oversees a management portfolio of approximately 5,500 units in 33 properties that include garden-style, mid- and high-rise apartment communities, as well as a variety of mixed-use residential/retail developments.
The region employs more than 200 on-site associates and boasts a unique, multi-disciplined management team who are thoroughly knowledgeable in all aspects of property management, marketing, leasing and facility maintenance and renovations for market-rate and tax credit communities.
Over the past few years, regional personnel have been responsible for the successful lease-up of four new class “A” properties, and have supervised the completion and on-going major renovation of more than a half-dozen apartment communities totaling approximately 1,500 units. Recently, the team has had success in the reintroduction and lease-up of properties that were previously slated for condominium conversion, on behalf of fee-managed clients.
Regional Team
Deanna O’Brien, ARM®
Regional Vice President
Ms. O’Brien is responsible overseeing operations for ConAm’s portfolio of 9,500 apartment units and 300+ associates located throughout Southern California.
Prior to being promoted to regional vice president, Ms. O’Brien served for five years as a regional portfolio manager in the firm’s San Diego region, supervising the operation of eight properties.
Ms. O’Brien has been in the property management field for more than 15 years. Her extensive experience in multifamily, corporate and commercial management has helped her acquire a wide -ranging knowledge of property types, markets and management techniques. She has demonstrated exceptional skill in overseeing the management and lease-up of new construction as well in directing several major multifamily property renovations.
Prior to joining ConAm Management, Ms. O’Brien was employed as a Senior Property Manager with Oakwood Worldwide. Her responsibilities with Oakwood included the supervision of a 1, 222 unit property in Phoenix, Arizona. Ms. O’Brien has a vast knowledge of apartment property management as well as commercial management .
Ms. O’Brien has earned the Accredited Residential Manager (ARM) designation from the Institute of Real Estate Management (IREM) and is a Certified Property Manager (CPM) Candidate. She holds a California Real Estate License.
Karen Moore
Director of Marketing and Education
Ms. Moore oversees the marketing efforts for ConAm’s apartments portfolio in Southern CA.
Her responsibilities include the development and implementation of strategic marketing plans as well as comprehensive market analysis, print and Internet advertising, Website development, collateral and promotional materials, marketing outreach programs and branding. In addition she is responsible for the training of on-site leasing personnel as well as overseeing the region’s customer service and community outreach initiatives.
Ms. Moore has been a member of the ConAm team since 2005, having previously managed the firm’s marketing efforts in the Los Angeles area. Prior to joining ConAm, she was employed for seven years as the director of marketing and training for E&S Ring Management, a California-based Property Management firm. Before that, she worked for six years in the advertising industry.
Ms. Moore has a bachelor’s degree in speech communications, with minor in Journalism, from California State University Long Beach. She is a member of the California Apartment Association and a certified customer service trainer through Achieve Global.
Kay Chiaravalle
Regional Portfolio Manager
Ms. Chiaravalle oversees an apartment portfolio with properties ranging in size from 40 to 270 units.
Her responsibilities include preparation of annual budgets and owner reports; operational control of income and expenses for the properties; maximization of Net Operating Income; setting rents and monitoring market rates of competitive properties; implementation of marketing strategies to promote rental activities and hiring, training and supervision of on-site personnel and contract labor.
Ms. Chiaravalle has been a regional portfolio manager for ConAm for 10 years and in the property management field for more than 15 years. Starting out as a manager on-site, she was promoted to director of training and then advanced to regional portfolio manager.
Ms. Chiaravalle attended Illinois Central College. She is a CAM member and a CPM® candidate through IREM, and holds a California real estate license. Ms. Chiaravalle is also an instructor for the California Apartment Association and the San Diego County Apartment Association.
Glenn Bellovin
Regional Portfolio Manager
Mr. Bellovin is in charge of supervising a portfolio of apartment properties ranging is size from 40 units to 676 units.
His responsibilities include preparation of annual budgets, owner reports and the fiscal management of operations and capital projects. Mr. Bellovin has demonstrated considerable success in maximizing Net Operating Income through his skill and diligence in focusing on competitive pricing and marketing strategies, as well as the hiring, training and supervising of quality on-site teams.
Mr. Bellovin has been a regional portfolio manager for ConAm for two years and in the property management field for five years. Prior to joining ConAm he was a regional manager for Camco, Inc., overseeing properties in the southern California region. Mr. Bellovin’s career also includes 10 years experience in the hospitality industry in both sales and operational management of hotels.
Mr. Bellovin holds a bachelor of science degree in hospitality management from Boston University and a law degree from Touro Law Center in New York. He has a California real estate license.
Fran Gatlin
Regional Portfolio Manager
Ms. Gatlin currently supervises a portfolio of eight apartment communities located throughout the San Diego area.
Her portfolio consists of a mid-rise, mixed-use residential/commercial properties as well as garden-style apartment communities. She is responsible for all aspects of management oversight, including monthly and weekly reporting, preparing budgets, on-site staffing and interfacing with property owners.
Ms. Gatlin has more than 19 years experience managing multifamily housing. having worked for top-tier firms such as Archstone-Smith, Security Capital Group, and Lincoln Property Company. Prior to joining ConAm, in 2008, she served as an operations manager for Archstone-Smith, overseeing assets in Los Angeles and Ventura counties. Previously, she was a regional training manager for that firm.
Ms. Gatlin is a results oriented, hands-on leader with extensive site management experience and the proven ability to manage multiple communities, project sites under development, personnel recruitment, and the training of successful on-site associates.
She a Certified Apartment Manager® and holds certificates in fair housing and the development of customer service training programs.
Michelle Sites
Regional Portfolio Manager
Ms. Sites currently oversees the operations of multiple apartment communities within San Diego County.
Her responsibilities include the preparation of annual property operating budgets financial reporting, overseeing the daily operations of properties to maximize productivity and profitability, and the hiring a coaching of on-site staff.
Ms. Sites has over 10 years experience in multifamily real-estate management, working with market rate, commercial and affordable communities within southern California. She has extensive first-hand experience as a regional property supervisor and on-site manager and with various affordable housing programs, property development, the rehabilitation of assets and the lease-up of multiple communities.
Ms. Sites holds a California real estate license and is currently a CPM candidate through IREM. Ms. Sites has served on the IREM Public Relations and Marketing Committee as well as the SDCAA Rental Owner Magazine Committee.
Angela Robinson-Spencer
Regional Portfolio Manger
Ms. Robinson-Spencer oversees a portfolio of 13 affordable housing communities located throughout San Diego County.
Ms. Robinson-Spencer has 27 years of affordable housing management experience that includes extensive work with various government and private housing and finance agencies/institutions. She has also participated in an international housing management exchange program with Johannesburg Housing Corporation of South Africa and is a past president of the Association of Housing Management Corporation of No. Cal and Nevada (AHMA-NCN).
Previous to ConAm, Ms. Robinson-Spencer held the position of regional vice president for Mercy Services Corporation in northern California. Her responsibilities included the oversight of 95 communities and more than 5,300 units of HUD, CalHFA, CTCAC, CSCDA and HCD financing.
Ms. Robinson-Spencer attended the University of California at San Diego and Saint Mary's College of California. She is a CPM® candidate, and is currently working towards obtaining her California real estate license.
Barbara Britt
Regional Systems Coordinator
Ms. Britt is responsible for providing classroom and on-site training in property management software and policies and procedures
for associates at ConAm’s 24+ apartment communities located throughout Southern California. She also provides technical support to community and regional associates and conducts detailed audits to ensure community functionality within the framework of State and Federal Laws.
Ms. Britt began her property management career with ConAm in 1997. Over the years she has held a number of key on-site positions with the firm, including business manager and community manager. She served as a regional systems coordinator in Las Vegas prior to joining ConAm’s Southern California regional team in 2007.